Welcome to We Are Playback (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website weareplaback.co.uk, fill in forms, or contact us through our digital channels.
By using our website, you agree to the terms of this Privacy Policy.
We may collect and process the following types of personal information:
Personal details: your name, email address, phone number, and any information you provide when booking a session or completing a form.
Usage data: information on how you use our website (such as pages visited, time spent, and device type).
Technical data: IP address, browser type, and operating system (collected automatically via cookies or analytics tools).
We do not collect sensitive personal data (such as financial or health information) unless explicitly provided for legitimate reasons.
We use your personal data for the following purposes:
To respond to your enquiries or booking requests.
To provide information about our studio sessions, mentorship programs, and services.
To improve our website, user experience, and communication.
To comply with legal and regulatory obligations.
With your consent, to send updates, offers, or newsletters related to We Are Playback.
You can opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.
Our website may use cookies and Google Analytics to collect information about your browsing activity. Cookies help us understand user behaviour, improve functionality, and enhance your overall experience.
You can adjust your browser settings to refuse cookies, but this may affect certain site features.
We do not sell or rent your personal information.
Your data may be shared with trusted third parties who help us operate the website or deliver our services (e.g., hosting providers, analytics tools), under strict data protection agreements.
We take appropriate technical and organisational measures to ensure your data is secure and protected from unauthorised access or disclosure.
We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted or anonymised.
You have the right to:
Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data (“right to be forgotten”).
Withdraw consent for processing where applicable.
Object to certain types of processing (such as direct marketing).
To exercise any of these rights, please contact us using the details below.
If you have questions about this Privacy Policy or how your data is handled, you can contact us at:
We Are Playback
Email: info@weareplayback.co.uk
Phone: +44 7516 330524
Website: weareplayback.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
